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support@flyloveholidays.co.uk

Support Centre

Need help with a booking or have a question? Browse our support topics or get in touch — our team will respond as soon as possible.

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How Can We Help?

Select a topic below or contact our support team directly.

Booking & Reservations

Questions about your booking confirmation, itinerary changes, cancellations, or amendments.

Payments & Invoices

Help with payment methods, instalments, invoices, refund status, or pricing queries.

Travel Documents

Guidance on visa requirements, passport validity, travel insurance, and entry requirements.

Flights & Transfers

Information about flight times, baggage allowances, airport transfers, and check-in procedures.

Hotels & Accommodation

Room types, meal plans, special requests, check-in/check-out times, and hotel facilities.

Urgent Assistance

If you need immediate help while travelling, contact us directly via phone or WhatsApp.

Common Support Questions

How do I check the status of my booking?
Contact our support team with your booking reference number. We will provide a full update on your booking status, including confirmation details and any pending actions.
Can I make changes to my booking after it is confirmed?
Yes, in most cases amendments can be made. Contact us as early as possible with your change request. Please note that some changes may incur additional charges depending on the supplier's terms.
What happens if my flight is cancelled or delayed?
Contact us immediately via WhatsApp or phone. We will work with the airline to arrange alternative flights or accommodation as needed. We recommend travel insurance to cover such eventualities.
How do I request a refund?
Email our support team at the address below with your booking reference and reason for the refund request. Refund eligibility depends on the terms of your specific booking and the supplier's cancellation policy.
Do I need travel insurance?
We strongly recommend comprehensive travel insurance for every trip. It protects you against cancellations, medical emergencies, lost luggage, and other unexpected events. We can advise on suitable options.

Still Need Help?

Our support team will respond as soon as possible. Reach us by email, WhatsApp, or phone — whichever works best for you.

Call 020 4502 3555

For new enquiries and quotes, or visit our Contact page